general FAQs for dextoxx products:

Q: How “Clean” are Detoxx Products Items?

A: the term “clean” is relative. We make a point to keep our products “clean” by ensuring that all Detoxx Products are never tested on animals, vegan, and made with the highest quality ingredients. We believe in simple, handmade, artisan products utilizing around 10 ingredients or less in our products. All ingredients are listed on the description page of each product.

To ensure that our products are perfect for you, please be aware of all allergies as well as conducting a patch test if needed before using any products.

Q: Do Detoxx Products have fragrance?

A: Yes, some items have skin safe fragrance. Others are fragrance free but include organic and natural essential oils. Some have zero added fragrange, essential oils but still may have a smell from other ingredients used. Please review all of our ingredients that will be listed on the description area of each item.

Q: My product arrived damaged. What can I do?

A: Please view our Terms and Conditions here. All damaged items will be reviewed on a case-by-case basis.

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Q: Are Detoxx Products safe for soon-to-be mommies?

A: Our products have essential oil blends that may have ingredients that may not be safe for pregnant and nursing people and children. Please inquire via email for specific questions about ingredients.

Our Terms and Condition page for *disclaimer* information. We are not FDA approved and make no claims of medical advice. Please review the ingredients list and make the best decision for you!

Q: What Are the expected Ship Times?

A: Amazing customer service is the core of our business. We don’t want you waiting forever for your items! Most orders received before 1pm CST will be shipped the same day or within 2 business days. Our shipping times are guaranteed to be sent within 7-10 business days. Due to COVID, if there are any delays in the supply chain for bottles, ingredients or anything else, all customer will be notified via email with their order number and have the option for a full refund. However, once the items have been shipped, no items will be eligible for a refund.

Q: Can I Customize my Order?

A: Yes, Within reason. Please contact us via email (atelierduafrikwarellc@gmail.com) before placing your order to make sure your customization request can be met. Please expect a response within 3 business days.

Q: Are Returns Accepted?

A: FRUIT DETOXX is made with the best possible ingredients that have been tried and true for generations. Lemon, vinegar and oils that aren’t foreign to you! You don’t want to play with what goes IN your body or ON your food, right? 

Q: Will I be happy with my DETOXX Products Items? 

A: We hope that your order exceeds your expectations!

Q: Can I Use More Than the Recommended Amount of Soap or Product?

A: Absolutely! Use to your heart’s desire the amount that you need.

Q: Can I Recycle my Bottles?

A: YES PLEASE! Our Fruit Detoxx bottles are designed to be reused at least three times. We offer refills in various sizes. At this time, we cannot refill any body butter containers but

Additionally, you can recycle our shipping materials such as the paper, plastic and our packing peanuts which are biodegradable. We thank you for helping contribute to a cleaner, greener world.

Q: Should I refrigerate any products?

A: Yes you can refrigerate your shea butters, clay, hydrolat toners and more. It will be listed on the description(s)

Q: Where can I find the ingredients for my items?

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Q: I LOVE FRUIT DETOXX! Are there more products to come?

A: YES! FRUIT DETOXX is the first of many products to come under the DETOXX LIFE Products lifestyle brand. Stay tuned!.

In the meantime, stock up on yo